Terms & Conditions

Welcome to the shoppurple-7810.myshopify.com website (“Website”) terms and conditions. Please read through them carefully before placing your order or before using the Website. By using this Website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy Statement regarding personal information provided by you. The terms "we", "us", "Pancreatic Cancer Action Network", “PanCAN” and “ShopPurple@pancan.org” refer to the Pancreatic Cancer Action Network.

Before placing an order, if you have any queries relating to these terms and conditions, please contact us at 
shoppurple@pancan.org. Please note: once your order has been confirmed, we will not be able to make any changes to that order.

CHANGES TO TERMS AND CONDITIONS

We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. In addition, your use of this Website after such changes have been posted constitutes your acceptance of and agreement to such changes.

PRIVACY POLICY

We take your security very seriously and keep your personal information private and secure through our payment gateway. When you make a payment through our site, you provide your name, contact information, payment information, and additional information related to your transaction. We use this information to process your payment and to ensure your payment is correctly credited to your account and that you receive your order in a timely fashion.

Your financial information is never disclosed or disseminated in any way. Shopify servers are PCI DSS 3.1 certified at Level 1, which protects against credit card data breaches. Your name, address and email address are shared with the Pancreatic Cancer Action Network. This website is protected by multiple layers of security to prevent unauthorized access, including perimeter and server-specific firewalls, file integrity scanners, intrusion detection software, and 24/7 human monitoring.

The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. When prompted, please click Accept Cookies to continue to use the site.

Please feel free to Contact Us at 310.706.3378 if you have any questions.

SHIPPING OPTIONS

We currently offer USPS shipping for Standard and Priority Express shipping. For international orders please contact shoppurple@pancan.org for cost and delivery information.

STANDARD & PRIORITY EXPRESS SHIPPING

We aim to ship orders 2-3 days following the date your order has been placed. Delivery to Alaska, Hawaii and the US Territories can take longer.

USPS OR US COURIER SHIPMENTS

Your order will be shipped by the United States Postal Service (USPS). Depending on your area, most orders will be shipped by USPS so the parcel will be received with your regular mail.

INTERNATIONAL SHIPMENTS

International orders will be handled individually by contacting our Customer Service Team at shoppurple@pancan.org

OTHER INFORMATION 

Please note, no changes can be made to the delivery address after the order has been placed.

Please allow an extra working day for deliveries over Federal Holidays.

If you have any questions related to your shipment please contact 
shoppurple@pancan.org

TRACK YOUR ORDER

If you have any questions regarding your order shipment, please call 310.706.3378 between the hours of 9 a.m. – 4 p.m. PST Monday through Friday.

PRICE & PAYMENT OPTIONS

We accept American Express, Visa, Discover, MasterCard, PayPal, Apple Pay, Google Pay and Meta Pay. The website does not accept store-bought gift cards or pre-paid Visa / MasterCard or American Express. Gift Cards from ShopPurple will be sold and accepted as payment for online sales.

Payment for the orders is processed when the order is submitted.

If for some reason we are unable to ship your goods, the value of the items that are not shipped will be refunded to the original method of payment.

All prices online are exclusive of shipping charges and sales tax (if applicable).

The total cost of the order is the price of the products ordered plus the delivery charge and sales tax (if applicable).

Please see 
www.paypal.com for more information on PayPal payments.

RETURNS

We guarantee to refund any item you are not completely happy with when you return it to us in a saleable condition within 14 days of receipt. Items should not have been worn or laundered. Refunds will be credited to your original method of payment.

To return an item contact ShopPurple via the Contact Us page. A customer service representative will contact the customer to arrange the return.

Items must be returned within 14 days of receipt. Shipping will be paid by us only if the item is damaged or was shipped to you in error.   

PRODUCT INFORMATION

We have made every effort to display as accurately as possible the colors of our products that appear on the Website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery.

All sizes and measurements are defined by the brand on the website. We make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are US sizes. Please refer to the size guide for each item on the website.

We will take all reasonable care to ensure that all details, descriptions, and prices of products appearing on the website are correct at the time when the relevant information was entered into the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

Prices are subject to change without notice. Prices do not include sales tax and shipping charges. Sales tax and shipping charges will be added where applicable. Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will be refunded if the item has been charged to your credit card.

We continually update our online store.

GENERAL

For further details regarding the use of data supplied by you, please see our Privacy Statement. We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

All rights, including copyright, on this website are owned by or licensed to the Pancreatic Cancer Action Network. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of the Pancreatic Cancer Action Network.

We have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

Certain (hypertext) links in this site will lead to websites that are hosted by our partners. When you activate any of these you will leave the PanCAN.org website and we have no control over and will accept no responsibility or liability in respect of, the material on any website that is not under our control.

Times quoted in these terms and conditions are Pacific Time.

These terms and conditions shall be governed by California Law and it is agreed that the Los Angeles courts shall have exclusive jurisdiction in the event of a dispute. If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.

Copyright © Pancreatic Cancer Action Network

LIMITATIONS OF LIABILITY

In no event shall Pancreatic Cancer Action Network, its affiliates or any of their respective directors, officers, employees, agents or content or service providers be liable for any indirect, special, incidental, consequential, exemplary or punitive damages arising from or directly or indirectly related to the use of or the inability to use, the site or the content, materials and function related thereto, including, without limitation, loss of revenue or anticipated profits, or lost business, data or sales, or cost of substitute services even if Pancreatic cancer action network or it representatives or such individual has been advised of the possibility of such damages some jurisdictions do not allow the limitation or exclusion of liability so some of the above limitations may not apply to you. In no event shall the total liability of Pancreatic Cancer Action Network to you for all damages, losses and causes of action (whether in contract or tort including but not limited to negligence or otherwise) arising from the terms of your use of these sites exceed, in aggregate $100.00

CALIFORNIA PROPOSITION 65

We provide this warning as a result of Proposition 65, the Safe Drinking Water and Toxic Enforcement Act of 1986, which was enacted to inform citizens in California about exposures to certain chemicals including some Phthalates. WARNING: Products sold on this site may contain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.

LEAD

Some of our products such as wallets, handbags, purses, clutches, totes, clothing, accessories, or shoes made of vinyl or imitation leather may contain traces of lead. In accordance with Proposition 65, we issue the following warning to our California customers: "WARNING: The materials used on the exterior of some products may contain lead, a chemical known to the State of California to cause birth defects or other reproductive harm."